What unites those who choose to travel with us is the passion for travel. People with a spirit of adventure, cultural interest and a taste for challenges. A good mood is one of the common characteristics of our travellers 🙂
We travel in small groups, of 4 up to 12 people, plus your tour leader.
You don’t need to book a single supplement, you will share your room with your group mates, in twin or triple rooms. However, if you would like to have your own private room, you can contact us for quotes for a single supplement. The single supplement is not available in train cabins, mongolian gers, or similar.
You will book your own flights – all our tours start and end at the destination, meaning you are free to travel from anywhere in the world, finding the most convenient fares, a not be limited to a group flight.
You’ll have to claim your insurance and arrange to board another flight so that you can meet the group at the destination as soon as possible. The value of the experience in total, or in days and services booked that are not enjoyed by the missed flight, will not be refunded, however every effort will be made to get you back into the group as soon as possible.
All trips have transfers included, to and from the airport, as long as they are within the dates of the program. You therefore need to send proof of your flight booking in advance.
Ideally, you should arrive on the first day of the tour, preferably in the morning, so you can take the most of this new destination.
When you arrive at the airport, a transfer will be waiting for you to take you to your accommodation, where you will join the rest of the group.
If you want to book additional nights, all you have to do is send a written request, so that we can quote and book the request on your behalf. Transfers for the new dates can also be included.
Your tour leader will contact all members of the group by email. As a rule, a WhatsApp group is also created so that all those who accept the contact can share their experience, and also get to know each other better before the tour.
Whenever you have free time, there will be suggested activities that you can do. If you want to do something that wasn’t planned, or wasn’t suggested, you can ask your travel leader for advice. It is always recommended to buy a local SIM card with data to keep in touch with the rest of the group and your leader via WhatsApp. If you can’t get in touch by message or call, you’ll always have the address of the accommodation, as well as the local contact details of your leader and the accommodation.
It’s important to let your leader know in advance if you have any dietary restrictions or allergies. We always do our best to accommodate all travelers, so the sooner we know, the better we can help you.
Yes, it is essential that you inform us in good time of any physical conditions, medications, diets or other restrictions you may have that could affect your comfort and well-being during the trip. We’ll do everything we can to ensure that these conditions don’t prevent you from traveling, but rather that we adapt (where necessary) so that you and the rest of the group can enjoy it to the fullest!
The cheapest way is to bring a prepaid card with you and withdraw it from local ATMs as you need it.
We recommend the WISE card – you can order a free card on this link.
Yes, although all expenses are covered, if you are satisfied with the work of those who receive you, a small gratuity for their services is recommended.